IT Service Technician | IT-Servicetechnikerin/IT-Servicetechniker (w/m/d)

Job Summary

As an IT Service Technician for the Rhein-Neckar-Kreis district administration, you will play a vital role in maintaining a modern and innovative IT infrastructure. Your day-to-day responsibilities involve the installation, configuration, and maintenance of various IT endpoints including PCs, notebooks, printers, and media systems. You will manage user profiles, handle software settings, and utilize the Baramundi software distribution tool. A significant portion of the role focuses on resolving technical issues via the OTRS ticket system through remote support, telephone, or on-site visits in a First and Second Level Support capacity. This position is particularly attractive for professionals seeking stability within the public sector (TVöD) while working with advanced technologies like fiber-based WAN and private data centers. You will be part of a large, 180-person department dedicated to driving digitalization forward in public service, offering a collaborative environment with clear structures and competitive public service pay scales.