IT System Operator | System Operator (w/m/d)

Job Summary

As an IT System Operator for DB InfraGO AG, you will play a critical role in the 24/7 management of Germany's rail infrastructure IT systems. Based in Berlin-Pankow, your daily responsibilities involve providing 1st-level support, monitoring various IT systems, and generating performance reports. You will be the first point of contact for incident assessment, documenting issues in the ticketing system and performing initial troubleshooting measures. The role requires close collaboration with 2nd-level support and maintenance teams to ensure operational continuity. This position is ideal for technical professionals who enjoy a structured, service-oriented environment within a major national infrastructure project. Working for Deutsche Bahn offers the unique advantage of high job security, extensive travel benefits, and a clear career path in a future-oriented company focused on modernizing the 33,000-kilometer rail network.