IT Onsite Support Technician | IT Onsite Techniker (m/w/d)

Job Summary

As an IT Onsite Support Technician at audius in Stuttgart-Weilimdorf, you will play a pivotal role in the IT Workplace Lifecycle Services. Your primary responsibility is to ensure the smooth operation of daily business activities and maintain strict adherence to Service Level Agreements (SLAs). On a day-to-day basis, you will handle hardware incidents, process service requests, and manage IMAC/D services for mobile devices including notebooks and smartphones. You will be responsible for installing and configuring Windows 10/11 devices and providing direct technical consultation to users. This role is highly dynamic, involving the local delivery of client hardware using a company vehicle. What makes this position unique is the blend of a globally active team of 900 employees with a flexible work culture that offers up to 100% remote options, flat hierarchies, and long-term career development opportunities within an owner-managed company environment.