IT Process Manager Logistics Systems | IT-Prozessmanager Logistiksysteme (m/w/d)
ID Logistics
Job Summary
As an IT Process Manager for Logistics Systems at ID Logistics' site in Estorf near Hanover, you will serve as the central point of contact for all IT users. Your daily responsibilities include supporting operational and administrative teams with Warehouse Management Systems (WMS), managing IT requests via a ticketing system, and ensuring stable application performance. You will act as a vital bridge between local users and the central IT department, contributing to system optimizations, maintaining Standard Operating Procedures (SOPs), and supporting system transitions. This role is ideal for proactive professionals who enjoy troubleshooting and process improvement within a fast-paced contract logistics environment. The position offers an attractive package including up to 30 days of vacation, professional development opportunities, and corporate benefits like a company bike scheme and pension plan, all within a company known for flat hierarchies and an 'open door' culture.
Required Skills
Education
Completed vocational training or a degree in IT, business/commercial fields, logistics, or a comparable qualification.
Experience
- Professional experience in a comparable position with a focus on Warehouse Management Systems
- Experience in supporting operational teams with IT-related logistics issues
- Proven track record in handling IT inquiries and system malfunctions via ticketing tools
- Experience in creating and maintaining system documentation and SOPs
- Background in logistics, commercial, or IT sectors
Languages
Additional
- Location: Estorf (near Hanover). Full-time, permanent contract starting June 1, 2026. Includes support for system transitions and post-implementation phases.
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