IT Service Technician | IT-Service Techniker:in

Job Summary

As an IT Service Technician, you will play a critical role in ensuring the seamless operation of medical practice software (tomedo®) for healthcare providers across Germany. Your daily responsibilities include performing remote installations of servers, databases, and specialized tools, while troubleshooting technical issues and coordinating with the development team for complex bug fixes. You will act as a primary technical contact for customers, translating complex technical concepts into understandable language for non-technical users. This role offers high flexibility with a hybrid work model that combines home office, local office presence, and on-site customer visits. The position is unique for its 'startup atmosphere' within an established family business of over 500 employees, emphasizing a collaborative culture rather than competition. You will benefit from extensive perks including health courses, flexible hours, and professional development opportunities in a socially relevant field.