Lead IT Helpdesk & Systems Administrator | Fachlicher Leiter Helpdesk/IT-Systemverwalter/Administrator (m/w/d)
Stadt Dessau-Roßlau Haupt- und Personalamt
Job Summary
This role involves the technical leadership of the IT Helpdesk for the City of Dessau-Roßlau, focusing on the continuous development of support processes and workflows. As a Lead IT Systems Administrator, you will be responsible for the operation and monitoring of the city's IT infrastructure, including server rooms, cooling systems, and UPS technology. Your daily tasks will include managing both virtual and physical Windows and Linux servers, administering MS SQL and Oracle databases, and overseeing network security through firewall and switch management. A key component of the role is the administration of the Baramundi Management Suite and Active Directory. This position is ideal for professionals seeking a stable public service career in a culturally rich UNESCO World Heritage city. The employer emphasizes professional development, offering extensive training to bridge any specific knowledge gaps, alongside flexible working hours and a collaborative team environment.
Required Skills
Education
University degree (Bachelor/Diploma) in Computer Science, Business Informatics, or a related field; OR a degree in Electrical Engineering with relevant experience; OR vocational training as an IT Specialist (Fachinformatiker) or IT Systems Electronician with extensive experience.
Experience
- Professional experience requirements vary by education: 0 years with a Computer Science degree, 3 years with an Electrical Engineering degree, or 6 years with a vocational IT qualification
- Experience in leading and motivating a helpdesk team, including workflow organization and task distribution
- Experience in IT project management and managing external contractors
- Proven expertise in server virtualization and physical hardware management
- Practical knowledge in network security and infrastructure maintenance
Languages
Additional
- Valid Class B driver's license is desirable. A clean certificate of conduct (Führungszeugnis) for submission to an authority is mandatory upon hiring. Location is Dessau-Roßlau, Germany.
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