Junior Inhouse Consultant IT Service Management | Junior Inhouse Consultant IT Service Management (m/w/d)

Job Summary

As a Junior Inhouse Consultant for IT Service Management (ITSM) at REMONDIS IT Services, you will play a central role in shaping the digital infrastructure for a global leader in recycling and water management. Your daily responsibilities include designing and refining core ITSM processes such as Incident, Problem, and Change Management. You will act as a key contact for integrating ITSM tools, connecting data sources, and building a comprehensive Configuration Management Database (CMDB). Beyond technical implementation, you will consult internal IT departments on process automation and manage the organization's service catalog. This position is ideal for a proactive professional looking to bridge the gap between technical workflows and organizational design. The role offers a high degree of autonomy within a future-oriented industry, featuring hybrid work options, structured career development through an internal e-learning platform, and the stability of a large corporate group supporting over 15,000 users worldwide.