IT Operations Engineer | IT-Ingenieur Operations (m/w/d)

Job Summary

As an IT Operations Engineer, you will play a critical role in maintaining the stability and reliability of IT infrastructure for high-profile clients. Your day-to-day responsibilities involve monitoring IT input channels, organizing task forces to resolve technical disruptions, and managing the lifecycle of incident and problem tickets. You will be responsible for preparing production status meetings and generating Incident Management Reports (IMR). A key aspect of this role is the global collaboration required to hand over status updates to international units, such as those in Singapore. This position is ideal for professionals who thrive in dynamic environments, as it involves shift work and on-call duties. The role offers a unique opportunity to work with modern hardware in attractive office settings while benefiting from structured professional development programs and a collaborative team spirit that encourages individual ideas and active participation in shaping IT processes.