IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time position (50%) focuses on providing first-level support and managing the foundation's hardware and software ecosystem. Your daily activities will include troubleshooting user issues via telephone, maintaining printing systems, and meticulously documenting IT assets. This role is ideal for a service-oriented professional who enjoys working with Microsoft technologies and complex IT structures. The position offers a unique opportunity to work within a multi-professional administrative team where your technical expertise directly supports the foundation's social mission. You will benefit from a collaborative team environment, structured onboarding, and a solid compensation package including a company pension and job ticket benefits.