IT Support Specialist | IT-Mitarbeiter (m/w/d)
Stiftung Die Gute Hand
Job Summary
As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in maintaining the digital infrastructure of a social welfare organization dedicated to helping children and adults with complex emotional needs. Operating from the Kürten-Biesfeld location in a part-time capacity (50%), your daily activities will focus on providing first-level support and telephone assistance to staff. You will be responsible for managing system hardware and software, overseeing printing systems, and ensuring thorough documentation of all IT assets. This position is ideal for a service-oriented professional who enjoys user interaction and technical troubleshooting. The role offers a collaborative team environment, structured onboarding, and a comprehensive benefits package including a company pension scheme and job ticket, all within a foundation that values Christian social principles and innovative care solutions.
Required Skills
Education
Completed vocational training with a focus on Information Technology (e.g., IT Specialist or equivalent).
Experience
- Professional experience in IT support and system maintenance
- Demonstrated proficiency in managing standard Microsoft software environments
- Experience in documenting hardware and software configurations
- Basic knowledge of telecommunications systems and infrastructure
Languages
Additional
- Identification with Christian tasks, goals, and values is required. This is a part-time position (50%) located in Kürten-Biesfeld. The contract is specified as fixed-term (befristet).
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