Onsite IT Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Karlsruhe, Baden, Baden-Württemberg, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

This role involves providing dedicated onsite IT support for a major client in Karlsruhe, acting as a vital link between internal IT departments and end-users. You will be responsible for the day-to-day analysis and resolution of hardware and software malfunctions, ensuring high service quality and operational stability. Key requirements include a completed vocational training in IT, practical experience in 1st and 2nd level support, and proficiency with Microsoft Office, Active Directory, and basic networking. This position is particularly attractive due to its long-term perspective with a leading German IT service provider, offering above-tariff compensation, up to 30 days of vacation, and structured 40-hour work weeks. It is an ideal opportunity for a customer-oriented professional looking for a stable role within a large-scale corporate environment that values professional development and personal growth.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Electronics Technician (IT Systemelektroniker), or a comparable qualification.

Experience

  • Professional experience in onsite 1st and 2nd level hardware and software support
  • Practical experience working with Active Directory and networking components such as DHCP and Firewalls
  • Experience in a customer-facing technical environment

Languages

German (Fluent)

Additional

  • Valid driver's license (Class B/PKW) required; willingness to work in a 24/7 shift rotation; location-based in Karlsruhe.