IT Support Specialist (1st & 2nd Level) | IT-Support (m/w/d) 1st & 2nd Level

Job Summary

This role is for a service-oriented IT Support Specialist to join an experienced team in Bonn, Germany, focusing on a public sector project. The successful candidate will be responsible for ensuring the smooth operation and support of IT workstations and applications, providing both remote and on-site assistance. Key responsibilities include first and second-level telephone support for Windows and Microsoft environments, managing Windows workstations, troubleshooting issues like login problems and network connectivity, and user administration in Active Directory. The position also involves setting up meeting technology, assisting with hardware relocations, and managing software via a ticketing system. This is an attractive opportunity for someone with a strong IT background looking for a stable, full-time position in a modern IT environment with no on-call duty or travel.