Field Service Technician | Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

As a Field Service Technician in Hamburg, you will play a vital role in supporting a market-leading IT solutions and service management provider. Your daily responsibilities will involve acting as the primary point of contact for technical inquiries, coordinating and executing hardware deliveries to customer sites, and managing the installation, configuration, and decommissioning of IT equipment. You will also be responsible for hardware and software deployments, component upgrades, and maintaining detailed records within a ticketing system to provide feedback to specialist departments. This position is ideal for candidates who enjoy hands-on technical work and customer interaction. The role offers a long-term perspective with an initial placement via personnel leasing and a clear option for permanent takeover. It is particularly attractive due to the intensive onboarding process, professional development opportunities, and an attractive salary package within a company that values individual career goals and diversity.

Required Skills

Education

Completed vocational training in IT (IT-Fachausbildung) or equivalent knowledge; career changers with relevant skills are also welcome.

Experience

  • Professional experience in the field service sector is preferred
  • Experience in hardware delivery, assembly, and configuration
  • Experience in performing software and hardware upgrades
  • Experience working with IT ticketing systems and documentation

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Position is located in Hamburg. Initial placement via temporary employment (Arbeitnehmerüberlassung) with an option for permanent hire.