IT Support Specialist - Service and VIP | IT Supporter (m/w/d) Service und VIP

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist for Service and VIP users in Berlin, you will provide hands-on technical assistance to a traditional Berlin-based company. Moving beyond a standard desk job, you will be responsible for the direct support of end-users, managing hardware installations, and resolving complex IT issues independently. Your daily tasks include configuring PCs, laptops, and printers, as well as performing IMAC (Install, Move, Add, Change) services and coordinating service appointments. This role is particularly attractive due to its blend of technical autonomy and direct user interaction within a stable, long-term employment framework. You will work with modern equipment and benefit from short decision-making paths in a professional environment that values high-level service for VIP stakeholders. The position offers a permanent contract option after an initial period of personnel placement, making it a secure career move for service-oriented IT professionals.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration or Application Development (Fachinformatiker), or a comparable qualification.

Experience

  • Several years of professional experience in IT support
  • Professional experience in hardware installation and configuration
  • Experience in supporting VIP users and professional end-user environments
  • Experience with Active Directory and SAPGUI administration

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Location: Berlin. Position involves physical movement for hardware moves and on-site support.