IT Service Technician Onsite Dispatch | IT Servicetechniker (w/m/d) Onsite Dispatch
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in the Onsite Dispatch team, you will serve as a primary problem solver for hardware and software challenges directly at client locations in Hamburg. Your daily responsibilities include installing and configuring IT solutions, independently analyzing system malfunctions, and managing the full lifecycle of support incidents from acceptance to dispatching. You will act as a technical consultant for end-users, answering specialized questions and ensuring IT infrastructures remain operational. This role is offered as a full-time position through a personnel service provider with a strong potential for permanent takeover by the client. It is an attractive opportunity for those seeking a modern work environment with 30 days of vacation, family-friendly culture, and professional development opportunities in a major German tech hub.
Required Skills
Education
Completed technical vocational training as an IT Systems Electronics Technician (IT-Systemelektroniker) or an equivalent technical qualification.
Experience
- Professional experience in hardware and software troubleshooting
- Experience in installing and configuring IT solutions
- Experience in incident qualification and dispatching
- Proven technical knowledge in modern IT landscapes
- Experience in onsite customer support
Languages
Additional
- The position is located in Hamburg. Candidates must have strong organizational skills. The role is initially via temporary employment (Arbeitnehmerüberlassung) with an option for permanent hire.
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