IT Service Technician Onsite Dispatch | IT Servicetechniker (w/m/d) Onsite Dispatch

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in the Onsite Dispatch team, you will serve as a primary problem solver for hardware and software challenges directly at client locations in Hamburg. Your daily responsibilities include installing and configuring IT solutions, independently analyzing system malfunctions, and managing the full lifecycle of support incidents from acceptance to dispatching. You will act as a technical consultant for end-users, answering specialized questions and ensuring IT infrastructures remain operational. This role is offered as a full-time position through a personnel service provider with a strong potential for permanent takeover by the client. It is an attractive opportunity for those seeking a modern work environment with 30 days of vacation, family-friendly culture, and professional development opportunities in a major German tech hub.

Required Skills

Education

Completed technical vocational training as an IT Systems Electronics Technician (IT-Systemelektroniker) or an equivalent technical qualification.

Experience

  • Professional experience in hardware and software troubleshooting
  • Experience in installing and configuring IT solutions
  • Experience in incident qualification and dispatching
  • Proven technical knowledge in modern IT landscapes
  • Experience in onsite customer support

Languages

German (Fluent)English (Fluent)

Additional

  • The position is located in Hamburg. Candidates must have strong organizational skills. The role is initially via temporary employment (Arbeitnehmerüberlassung) with an option for permanent hire.