Onsite IT Service Technician | IT Servicetechniker (w/m/d) Onsite

Job Summary

As an Onsite IT Service Technician in Hamburg, you will play a vital role in supporting a market-leading IT solutions and service management provider. Your daily responsibilities include the installation and configuration of hardware and software, independent analysis of customer IT malfunctions, and providing dedicated 2nd level support directly on-site. You will handle technical inquiries across Windows clients, printers, networks, and telecommunications systems while systematically documenting all troubleshooting steps and contributing to escalation management. This position is ideal for candidates who enjoy hands-on problem-solving and direct customer interaction. The role offers a modern working environment with flexible hours, 30 days of vacation, and a family-friendly culture. Initially offered through a personnel service with a clear option for permanent takeover, it provides excellent professional development opportunities and a streamlined application process without the need for a cover letter.