IT Service Coordinator / Dispatcher | IT Auftragsmanager / Dispatcher (m/w/d)

Job Summary

As an IT Service Coordinator / Dispatcher in Munich, you will play a pivotal role in ensuring smooth operations for a growing IT consultancy serving medium-sized and international clients. Your day-to-day responsibilities involve managing the service flow by coordinating incoming orders, dispatching tickets within the IT department, and scheduling appointments for technical staff. You will act as a key point of contact for customers and end-users, qualifying and adjusting service requests to ensure high-quality support. The role requires a blend of technical understanding and strong organizational skills to support the broader IT team effectively. This position is particularly attractive as it offers a permanent contract via a specialized personnel service with a clear option for direct takeover by the client. You will benefit from a modern IT infrastructure, a collaborative team environment, and excellent transport links in the Munich area, making it an ideal step for professionals looking to stabilize their career in IT service management.