IT Onsite Support Technician | IT Techniker Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

As an IT Onsite Support Technician in Augsburg, you will be the primary point of contact for resolving technical challenges within a leading managed services environment. Your daily responsibilities include processing support tickets for incidents and service requests, performing hardware repairs on desktops and laptops under warranty, and managing software installations both remotely and in person. You will also maintain critical documentation for onsite services and support client peripheral devices. This role is ideal for a proactive problem-solver who enjoys direct user interaction and technical troubleshooting. The position offers a highly attractive package including 30 days of annual leave, predictable working hours, and a long-term career perspective with an option for permanent takeover. You will work within an international environment supported by an experienced local team, making it a perfect opportunity for technical professionals looking for stability and professional growth.

Required Skills

Education

Not specified

Experience

  • Proven technical experience in onsite service, user support, and 2nd level support
  • Extensive experience with Windows client operating systems, specifically Windows 10 and 11
  • Professional experience in the administration of Windows workstations and laptops
  • Experience handling local applications, client peripherals, and mobile devices
  • Experience in performing hardware repairs and warranty-related service

Languages

Not specified

Additional

  • This position is initially via temporary employment (Arbeitnehmerüberlassung) with a specific option for permanent takeover. Located in Augsburg.