IT Support and Customer Service Technician | Servicetechniker (m/w/d) IT Support und Kundenservice

Job Summary

As an IT Support and Customer Service Technician in Hallstadt, you will manage a diverse range of technical responsibilities focused on hardware and software infrastructure. Your daily activities will involve installing and maintaining client and server environments, implementing systems into existing networks, and providing essential IT support. You will be responsible for handling 1st level support inquiries, prioritizing 2nd level escalations, and documenting service activities within a helpdesk system. Additionally, you will play a key role in the planning and execution of IT projects. This position is particularly attractive due to its modern work environment, offering flexible working hours (flextime), mobile work options, and extensive social benefits including childcare support and health promotion. The role is initially offered through professional recruitment with a clear option for permanent takeover by the client company.