IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Feb 12, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Hamburg, you will be responsible for the day-to-day optimization and maintenance of customer IT systems. Your core tasks include installing and configuring hardware and software solutions, analyzing technical disruptions, and collaborating with a team to develop creative solutions for complex IT challenges. You will also play a key role in technical escalation management and maintaining precise documentation of all work steps. This position is ideal for candidates with a strong technical background in Windows environments and basic networking. What makes this role unique is the opportunity to work for a leading German IT service provider through a temporary-to-permanent contract model, offering flexible working hours, structured onboarding, and continuous professional development in a future-oriented environment.

Required Skills

Education

Completed technical vocational training, such as an IT Specialist for Systems Integration (Fachinformatiker Systemintegration), or a comparable qualification.

Experience

  • Professional experience in IT support or a similar technical field
  • Practical experience in the installation and configuration of hardware and software
  • Experience working with Windows 10 and Windows 11 operating systems
  • Basic experience in network environments
  • Experience in technical documentation and fault analysis

Languages

German (Fluent)English (Basic)

Additional

  • The position is located in Hamburg. It is initially a temporary employment role (Arbeitnehmerüberlassung) with a specific option for permanent takeover by the client. Full-time availability is required.