IT Service Technician | Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician in Berlin, you will be responsible for providing comprehensive onsite support for client workstations within an industrial environment. Your daily activities will involve managing Windows client systems, iOS devices, and network infrastructure (Layer 1-3). You will independently resolve IT support tasks based on incoming tickets and project orders, ensuring that incidents are properly documented and processed within the customer's management tool. Additionally, you will provide critical 2nd-level support for business users, maintaining a professional demeanor while interacting with clients. This role is offered as a full-time position through temporary employment with a clear option for permanent takeover. It is an ideal opportunity for a technically skilled professional who enjoys troubleshooting and direct customer contact in a dynamic industrial setting.