IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Düsseldorf, you will be responsible for maintaining and supporting the IT infrastructure of a leading industrial client. Your daily routine involves providing on-site support for Windows clients, workstations, and laptops, ensuring hardware and software issues are resolved efficiently. You will manage support tickets and ensure compliance with Service Level Agreements (SLAs). This role is ideal for a hands-on professional who enjoys direct user interaction and troubleshooting technical environments. The position is initially offered through a personnel service provider with a clear option for permanent takeover by the client company. It offers a dynamic work environment with opportunities for professional development, company events, and a comprehensive benefits package including a company pension scheme. The role is perfect for those seeking stability in a market-leading IT service provider while working on-site for a major industrial player.
Required Skills
Education
Not specified
Experience
- Initial professional experience in IT support
- Practical experience in troubleshooting Windows-based clients and laptops
- Experience in hardware and software maintenance
- Experience working within a ticket-based support system
Languages
Additional
- Valid Class B driver's license required; Location: Düsseldorf; Full-time availability.
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