IT Application Support Specialist | IT Anwendungsbetreuer (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Application Support Specialist, you will play a critical role in providing field service and technical support for a leading manufacturer of dental practice and laboratory software. Your daily responsibilities will involve troubleshooting complex software and hardware issues, providing on-site service solutions, and delivering third-level support to clarify software-related queries. Following an intensive training period, you will also be responsible for training and supporting customers on various software products. This position is ideal for professionals who enjoy a mix of technical problem-solving and direct customer interaction. The role offers a high degree of agility and flexible working hours within a well-coordinated team. Initially starting through a personnel service provider, this position includes a clear option for permanent takeover by the client company, offering excellent long-term career prospects in the dental technology sector.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Systems Clerk, or IT Service Technician) or equivalent dental professional qualification (e.g., Dental Technician, Dental Hygienist, or Dental Assistant).
Experience
- Professional experience in IT system integration or technical customer support
- Practical experience with PC hardware and Microsoft operating systems
- Experience in software technology and network solutions
- Background in dental technology or dental medical assistance is considered a valid alternative qualification
- Experience in on-site technical service and customer-facing roles
Languages
Additional
- Valid Class B driver's license is required for field service activities; flexibility in working hours is necessary; position involves temporary-to-permanent contract structure (Arbeitnehmerüberlassung with takeover option).
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