Hardware Refresh Service Manager | Service Manager Hardware Refresh (m/w/d)

Job Summary

As a Hardware Refresh Service Manager at BWI GmbH, you will play a critical role in modernizing and maintaining one of Germany's largest IT infrastructures for the Federal Armed Forces (Bundeswehr). Your day-to-day responsibilities involve the strategic planning and establishment of hardware refresh services, leading technical teams, and acting as a primary interface between internal departments, external manufacturers, and the client. You will be responsible for conceptualizing and executing development projects, creating instructional materials, and ensuring operational excellence throughout the product lifecycle. This position is ideal for a decisive leader who enjoys high-stakes digitalization projects and wants to contribute to national security. The role offers significant flexibility with mobile work options, trust-based working hours, and a comprehensive benefits package including a company pension and professional development through LinkedIn Learning.