Senior IT Service Technician | Senior IT Service Techniker Belgien (m/w/d)
BWI GmbH
Job Summary
This role involves a long-term assignment (12 to 24 months) in Mons, Belgium, acting as the primary on-site IT contact for the German Armed Forces (Bundeswehr). As a Senior IT Service Technician, you will be responsible for the end-to-end lifecycle of IT infrastructure, including the installation, commissioning, maintenance, and upgrading of hardware and software. Your daily tasks will involve handling Incident and IMAC (Install, Move, Add, Change) requests, administering network and server environments, and providing high-quality 1st and 2nd level support to users. This position is ideal for a professional who values customer orientation and operational stability. What makes this role unique is the comprehensive relocation support provided by BWI, including covered rental costs, moving expenses, and destination services for families, combined with the security of a permanent German contract and the opportunity to support international defense digitalization efforts.
Required Skills
Education
Completed vocational training as an IT Systems Electronician, IT Specialist for Systems Integration, or a comparable qualification.
Experience
- Approximately 3 years of relevant professional experience in IT Field Service
- Professional experience in international work environments is advantageous
- Experience in user support and technical troubleshooting
- Experience working with ticket systems and knowledge databases
Languages
Additional
- Valid Class B driver's license required. Willingness to relocate to Mons, Belgium for a 12-24 month assignment. Participation in on-call standby shifts is required.
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