Specialist Digitalization & IT Services | Sachbearbeiter/-in Digitalisierung & IT-Services (w/m/d)

Job Summary

This role involves supporting the digitalization and IT infrastructure within Wiesbaden's Civil Engineering and Surveying Office, focusing on critical municipal services like traffic planning and e-government initiatives. The specialist will act as the primary IT contact, ensuring compliance with central IT policies, security, and data protection regulations. Day-to-day tasks include managing user access rights, prioritizing and resolving IT incidents, coordinating hardware roll-outs and procurement, and leading IT projects aimed at optimizing existing applications and introducing new systems. This position is ideal for a proactive individual with strong IT service management knowledge and a background in administration or IT, who is eager to contribute to public service and the city's transition towards modern, digital infrastructure and mobility solutions.