IT Service Engineer | Service Engineer (gn) IT

Job Summary

This role is ideal for a skilled IT professional ready to join a leading IT service provider in Berlin, focusing on high-quality user support and system maintenance. Day-to-day responsibilities include providing 1st and 2nd level telephone support, managing incident documentation via a ticketing system, resolving login issues, and handling user administration within Active Directory. The position also involves setting up and troubleshooting meeting room technology, including installing laptops and projectors, and configuring video conferences using Cisco WebEx. Candidates must possess a completed relevant vocational training and approximately three years of professional experience, coupled with excellent knowledge of Windows 10, standard IT components, and proficiency in Active Directory, Exchange, and Citrix user support. This is an attractive opportunity offering a permanent contract and the chance to work with diverse IT infrastructure.