Onsite IT Technician / Desktop Support | Onsite IT Technician / Desktop Support (m/w/d)

Job Summary

This role is an exciting opportunity for an experienced IT professional to join a leading IT service provider in Bielefeld, focusing on long-term infrastructure projects. The Onsite IT Technician will be crucial in supporting large companies and public clients through their digital transformation. Day-to-day responsibilities include executing IMAC (Install, Move, Add, Change) and rollout activities, preparing and installing PCs, notebooks, and peripherals, and providing 2nd Level Desktop Support for Windows 10/11 and Office applications. A significant part of the job involves providing personalized onsite user support and maintaining meticulous documentation within the ITSM ticketing system. The ideal candidate brings at least two years of professional experience in an IT environment, strong technical knowledge of Windows and client hardware, and a structured, customer-oriented approach. This position offers a modern workplace, clear processes, and excellent development potential within a technically demanding enterprise-level environment.