IT Specialist System Integration (User Help Desk) | Fachinformatiker Systemintegration (m/w/d)

Job Summary

Join the City of Troisdorf's Information and Communication Technology department as an IT Specialist focusing on user support. This role involves providing essential 1st and 2nd-level support, troubleshooting hardware and software issues for users, and managing the help desk system. You will be instrumental in maintaining the city's digital infrastructure, coordinating IT connectivity for external branches, and contributing to hardware and software procurement. The ideal candidate will have a strong background in system integration, excellent problem-solving skills, and a user-centric approach. This position offers a stable, full-time role with flexible working hours, opportunities for professional development, and a supportive team environment in a growing economic and educational hub between Cologne and Bonn.