Customer Support Engineer | Customer Support Engineer (m/w/d) für AIRBUS
Orizon GmbH, Unit Aviation
Job Summary
This role involves working as a Customer Support Engineer for Airbus Secure Land Communications, focusing on advanced communication solutions for public safety, defense, transport, and industry sectors. The core responsibilities include the setup, installation, and maintenance of virtual and physical Linux servers, specifically utilizing RedHat Enterprise Linux and CentOS environments. Day-to-day tasks will involve performing 2nd Level Incident Management, analyzing complex faults for Problem Management, contributing to Operative Release Management for Core and Radio Networks, and handling Change and Configuration Management. Candidates should possess a degree in Computer Science or a comparable IT qualification, strong knowledge of networking, TCP/IP, switching, routing, and experience with virtualization technologies like VMWare. The position requires fluent German and English skills and offers the opportunity to work on critical national security communication networks.
Required Skills
Education
Degree in Computer Science, or completed vocational training as an IT Specialist, IT Systems Electronics Technician, IT Systems Management Assistant, or comparable qualification
Experience
- Professional experience in setting up, installing, and maintaining virtual and physical Linux servers
- Professional experience with RedHat Enterprise Linux and CentOS server environments
- Professional experience in analyzing complex faults and conducting Problem Management
Languages
Additional
- Driver's license Class B/3 required; Willingness to travel occasionally
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