IT Operations Manager, Delivery Vendor Management | IT-Betriebsmanager im Delivery Vendor Management (m/w/d)

BWI GmbH

Deutschland
Published Jan 27, 2026
Full-time
Permanent

Job Summary

This role involves managing IT operations within the Delivery Vendor Management team, focusing on ensuring stable, secure, and efficient IT services, primarily for the German Armed Forces (Bundeswehr). The manager will be responsible for leading a team of IT specialists, coordinating all agreed-upon service deliveries from both internal and external providers, and managing the IT budget for the defined area. A core part of the job is acting as the general contractor for complex external partner involvement, including procurement, integration into existing processes and tools, and technical steering of these partners. The ideal candidate brings significant experience in IT operations management, vendor steering, and managing complex projects, contributing directly to Germany's digital security infrastructure.

Required Skills

Education

Relevant degree or comparable qualification

Experience

  • Minimum six years of professional experience in the specified task areas (IT Operations, Vendor Management)
  • Very good knowledge in IT operations management and steering external service providers
  • Successful experience in steering complex projects and managing conflicting objectives
  • Profound knowledge of ITSM processes and their implementation

Languages

German (Fluent)

Additional

  • Security-sensitive environment (working for the German Armed Forces' primary digitalization partner); Full-time, permanent contract; Location in Cologne/Bonn.