1st-Level IT Support Specialist | 1st-Level IT-Support (m/w/d)

Job Summary

This role is perfect for an IT professional eager to apply their analytical and problem-solving skills within a dynamic IT infrastructure environment in Ostwestfalen. The successful candidate will be responsible for classifying and analyzing IT issues related to both hardware and software, escalating complex problems to 2nd-level support when initial solutions aren't found. A key part of the role involves meticulously documenting all incidents and requests within a ticketing system. This position offers a permanent contract, attractive compensation, flexible working hours for a good work-life balance, and opportunities for individual professional development, making it an appealing opportunity for someone looking for stability and growth in IT support.