Onsite IT Support Specialist | Onsite Support (m/w/d)

Job Summary

This role involves ensuring the smooth operation of a diverse system landscape for a leading German IT service provider. The Onsite IT Support Specialist will be responsible for executing hardware rollouts and participating in various IT projects. Day-to-day tasks include performing 1st and 2nd level support (both remotely and onsite), handling incident analysis and resolution, and meticulously documenting all support requests. Additionally, the specialist will manage the setup and dismantling of hardware and maintain asset records. Key qualifications include a completed IT specialization (such as an IT Specialist for System Integration or IT System Electronics Technician), proven experience in 1st/2nd level and telephone support, and strong proficiency in Windows, Office environments, and standard hardware. This position offers attractive compensation, regulated working hours, and long-term career perspectives within a reputable company.