IT Specialist / System Administrator Field Service (Temporary) | Fachinformatiker (m/w/d)
NetCologne IT Services GmbH
Job Summary
This role is a temporary, full-time position until the end of 2026, based in Cologne, focusing on providing on-site IT support for schools and business customers. The specialist will handle independent fault analysis, incident creation, and the installation and configuration of customer IT infrastructure. Key responsibilities include performing administration and maintenance tasks, creating technical documentation, updating the knowledge database, and training IT contacts. Candidates must have an IT-related professional qualification or equivalent experience, strong knowledge of MS Windows operating systems, and experience supporting printers, peripheral devices, and networks. Success in this role requires a high degree of technical understanding, service orientation, and a structured, careful approach to work, along with fluency in German and a Class B driving license.
Required Skills
Education
IT-related professional qualification or equivalent documented professional experience
Experience
- Professional experience in IT-related field (required if no formal IT qualification)
- Experience working with ticketing systems (ideally)
- Experience in supporting networks and IT periphery
Languages
Additional
- Class B driving license (Führerschein Klasse B); Temporary contract until the end of 2026; Willingness to work in Field Service (on-site customer support)
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