WMS / TMS Key User Logistics | IT Specialist Logistics (m/w/d)
ID Logistics
Job Summary
This role is critical for ensuring the smooth operation and continuous optimization of IT-supported logistics processes within a new cold storage warehouse. The WMS/TMS Key User acts as the primary interface between operational teams, central IT, and external partners, leveraging technical expertise and a hands-on approach. Day-to-day responsibilities include managing the functionality of the Warehouse Management System, implementing system optimizations, coordinating change requests with central IT and customers, and acting as the main point of contact during system disruptions (Incident Management). The ideal candidate brings a background in IT, commercial, or logistics fields, strong analytical skills, and experience with warehouse processes and systems. This position offers excellent opportunities for personal development and advancement within a rapidly expanding international logistics provider.
Required Skills
Education
Completed vocational training in IT, commercial, or logistics field; University degree is advantageous; Prince2 certification is optional
Experience
- Professional experience in warehouse processes and systems
- Experience in Incident Management (e.g., following ITIL standards)
- Experience in steering external service providers (on-site)
- Experience in developing and maintaining Standard Operating Procedures (SOPs)
Languages
Additional
- Flexibility for occasional business trips; Availability for on-call duty; Basis knowledge in SQL and AS400 is required
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