IT Onsite Support Specialist | IT Onsite Support (m/w/d)

Job Summary

This role is ideal for an experienced IT professional specializing in end-user support within a large, international IT service provider setting. The Onsite Support Specialist will be responsible for providing direct technical assistance to end-users, managing and resolving issues related to Windows clients, standard software, and mobile devices. Key daily tasks include the installation, configuration, and troubleshooting of IT systems, often utilizing ticketing systems and following ITIL best practices. Candidates must possess a relevant IT qualification, strong knowledge of hardware and network technology fundamentals, and excellent communication skills. The position requires a service-oriented, reliable, and solution-focused approach, offering the chance to work within a structured, large-scale environment with opportunities for long-term engagement.