Specialized IT Application Administrator (Public Sector) | Anwendungsbetreuer:in EDV-Fachverfahren (m/w/d)

Job Summary

This role involves specialized IT application administration and support within the Office for Youth and Family in Mainz, focusing on the specialized software Open Prosoz Kristall. The administrator will be responsible for the technical maintenance and functional adaptation of the software, ensuring it aligns efficiently with departmental processes. Key day-to-day tasks include user, provider, and master data management, print management, system testing, and generating essential reports and statistics. A crucial part of the role is providing comprehensive user support, including instruction, ongoing assistance, and conducting training sessions. The ideal candidate must possess specific administrative qualifications (such as Administrative Course II or equivalent) and demonstrate a strong understanding of organizational processes and information technology, coupled with analytical skills and a willingness for continuous professional development in the IT field.