Specialized Process Coordinator | Fachverfahrenskoordinator/-in (m/w/d)

Job Summary

This role involves coordinating specialized IT processes within the Housing, Work, and Integration department for the city of Potsdam, focusing heavily on digital service delivery in social housing and housing benefit administration. The coordinator will be instrumental in IT and organizational projects, helping to implement new specialized procedures and digital workflows. Day-to-day tasks include providing first-level IT support, managing hardware and software requirements, acting as the central liaison between the department, e-Government, and software vendors, and ensuring the functional operation of specialized systems. The ideal candidate requires a Bachelor's degree in relevant fields like Public Management or Computer Science, along with professional experience in IT infrastructure and specialized software. This is a crucial position for driving the city's digitalization agenda, offering stability and comprehensive public service benefits.