User Support Specialist | Anwenderbetreuer/-in (m/w/d)

Job Summary

This role involves providing essential 1st-Level IT support and user assistance within the Criminal Technology Institute of the Bavarian State Criminal Police Office (BLKA) in Munich. The specialist will be responsible for ensuring smooth operations by providing on-site support, managing hardware and software, and handling the installation and configuration of IT workspaces. Key responsibilities include managing access permissions, assisting with technical faults, and participating in IT procurement processes. The ideal candidate holds a Bachelor's degree in Computer Science or Electrical Engineering, or a comparable qualification with extensive professional experience. Strong knowledge of Windows and Linux operating systems, proficiency in standard MS Office applications, and excellent German language skills are mandatory. This position offers a stable, full-time, and permanent role within a critical public safety structure, providing a diverse and innovative work environment with opportunities for continuous professional development.