International Customer Consultant – Specialist for Social Security Law | Kundenberater Ausland – Spezialist für Sozialversicherungsrecht (m/w/d)
BKK firmus KdöR
Job Summary
This role is ideal for a dedicated professional specializing in international social security law, focusing on handling complex health insurance claims and coverage issues with international relevance. The successful candidate will be responsible for processing benefit and insurance cases abroad, including the settlement of foreign services and the review of cost reimbursements. A core function involves interpreting and applying intergovernmental social security law, such as EU regulations and bilateral agreements, and ensuring timely settlement with the German Liaison Office for Health Insurance Abroad (DVKA). This position requires close collaboration with internal departments and foreign agencies, offering flexible working hours (35 hours/week, potentially across 4 days) and mobile work options, making it an attractive opportunity within a top-rated German health insurer.
Required Skills
Education
Completed vocational training as a Social Security Specialist (Sozialversicherungsfachangestellte) or comparable qualification
Experience
- Practical experience in settling foreign benefits and applying international regulations (ideally)
- Professional experience in the field of statutory health insurance (desirable)
- Experience in managing stock and care for family members insured and living abroad
Languages
Additional
- Work location is Essen, Germany. Full-time position (35 hours per week) with flexible working hours and mobile working options.
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