Onsite IT Support Specialist | Onsite Supporter (m/w/d) - 150126-3-NBG
BFI Informationssysteme GmbH
Job Summary
This role involves providing direct IT onsite support to end-users in Nürnberg, focusing on resolving hardware and software issues within a standard IT environment. Key responsibilities include executing onsite support tasks, meticulously documenting all actions and tickets within the system, and collaborating closely with central 2nd Level IT support teams. The successful candidate will be responsible for the installation, configuration, and replacement of standard hardware such as PCs, notebooks, monitors, and peripherals. Applicants must possess a completed vocational training in IT, initial experience in IT support or Helpdesk functions, and foundational knowledge of common standard hardware and software. This position offers the opportunity to gain valuable professional experience within complex project environments at reputable companies across Germany, making it attractive for both experienced professionals and career starters.
Required Skills
Education
Completed vocational training in the IT field
Experience
- Initial experience in IT Support, Helpdesk, or Onsite Support
- Foundational knowledge of common standard hardware and software
Languages
Additional
- Location in Nürnberg
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