Service Technician Team Lead | Servicetechniker Teamleiterfunktion (m/w/d)

Job Summary

This role is for a Service Technician with Team Lead responsibilities at a market-leading IT solutions and service management company in Hamburg. The successful candidate will be instrumental in ensuring seamless IT operations, providing support for software and hardware issues, and contributing to the continuous improvement of IT infrastructure. Day-to-day tasks include coordinating the technician team, onboarding new members, meticulous documentation of all processes, and proactive identification of system vulnerabilities. This position offers a high degree of autonomy, opportunities for professional development, and flexible working hours to promote work-life balance. It's an excellent opportunity for an IT professional looking to combine technical expertise with leadership in a dynamic environment.