IT Order Manager / Dispatcher | IT Auftragsmanager / Dispatcher (m/w/d)

Job Summary

This role involves ensuring smooth IT service delivery by acting as the central coordinator for all incoming IT requests and tickets within a specialized IT consulting firm based in Munich. The IT Order Manager/Dispatcher will be responsible for coordinating tasks, dispatching tickets across the IT department, scheduling appointments, and qualifying/adjusting incoming service orders. Candidates should possess professional experience in the IT sector, ideally within on-site service or user support environments, coupled with proven expertise in ticket dispatching and utilizing ticketing systems. This is a full-time, permanent position offering a varied workplace and strong future prospects within a company serving mid-sized and international clients in information and communication technology.