IT Technician | IT Mitarbeiter (m/w/d)
Orizon GmbH, Center of Competence Customer Relationships
Job Summary
This role involves providing comprehensive 1st and 2nd Level IT support, focusing heavily on hardware management, installation, and repair for client and server units. Key responsibilities include the physical setup and dismantling of IT equipment during installations and relocations, performing function tests, maintaining asset data and checklists, and conducting hardware and software installations according to specifications. The ideal candidate must have a completed IT qualification, specifically as an IT Specialist for System Integration, possess 3 years of practical experience in 2nd-level support for MacOS, Apple, and iOS environments, and be proficient in using CRM or ticketing systems. This is a full-time, permanent contract opportunity based in Wörth am Rhein, initially through temporary employment with the option for permanent takeover by the client company, offering a varied and dynamic IT environment.
Required Skills
Education
Completed vocational training in IT, specifically as an IT Specialist for System Integration (Fachinformatiker Systemintegration)
Experience
- 3 years practical experience in 2nd-Level Support for MacOS, Apple, and iOS
- Experience with CRM or Ticketing systems (e.g., ServiceNow, Zendesk)
- Experience in cabling and connecting IT devices with correct wiring
- Experience with independent processing of IT tickets and solution finding with user interaction
- Experience with independent installation, repair, and upgrading of hardware and software
Languages
Additional
- Mandatory driver's license Class B (Führerschein Klasse B)
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