IT Service Technician | IT-Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician based in Paderborn, Germany, focusing on field service. The successful candidate will be responsible for performing hardware repairs under warranty for products from leading manufacturers like HP, Lenovo, and Kyocera. Key tasks include maintaining notebooks, PCs, and servers, diagnosing and resolving hardware and software issues independently, and managing leasing computer exchanges for clients. The position also involves supporting hardware/PC rollouts, cabling, and system relocations, alongside meticulous documentation of all troubleshooting processes within the ticketing system. This is an excellent opportunity for a detail-oriented professional with strong technical skills and a customer-focused approach to join a dynamic IT service team.