IT Service Technician | IT Servicetechniker (m/w/d)
wu personal GmbH Stuttgart
Job Summary
This role as an IT Service Technician involves providing comprehensive on-site and remote support for a leading global IT service provider. Day-to-day tasks include supporting customers with Apple iPhone and iPad configuration, executing MAC-D activities (Install, Move, Add, Change, Delete), and setting up, installing, and commissioning a wide range of IT peripherals, including PCs, notebooks, printers, and scanners. You will be responsible for handling break/fix tickets, ensuring smooth Field and Lifecycle Services, and meticulously documenting all interactions. Key qualifications include a relevant IT education or at least one year of recent practical IT experience, basic networking skills, and proficiency in using ticketing systems. This is an attractive opportunity to join a major independent IT infrastructure provider, offering competitive compensation, project allowances, and a high chance of long-term employment with the customer.
Required Skills
Education
Completed vocational training in IT or a related field
Experience
- 1 year of practical experience in the IT environment within the last 3 years (or completed vocational training)
- User experience with a ticketing system or comparable documentation workflow
- Experience in cabling and connecting IT devices
- Experience with independent installation, repair, and upgrading of hardware and software
- Experience in on-call duty
Languages
Additional
- Class B Driving License; Temporary contract duration; Requires self-reliance and personal responsibility; Tidy professional appearance
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