Working Student Service Management | Werkstudent Service Management (m/w/d)

Job Summary

Join a dynamic team at the Gummersbach headquarters, focusing on shaping internal service and consulting offerings across various corporate processes, including HR, Finance, Digital Business Transformation, and Marketing. As a Working Student in Service Management, you will be instrumental in configuring and customizing intranet applications like Confluence and Linchpin, managing user permissions, and configuring personalized dashboards and navigation. A significant part of the role involves handling support incidents, providing best practice advice (templates, macros) to internal stakeholders, and coordinating with external service suppliers. This position is ideal for enrolled Bachelor's or Master's students in fields like (Business) Informatics or Information Management who possess initial practical experience in web application administration and a keen interest in continuous process improvement. You will benefit from flexible working hours, modern hardware, and opportunities for professional development through the FERCHAU Academy, offering a pathway to taking on responsibility and potentially securing a full-time role post-graduation.