IT Systems Technician | IT-Systemtechniker (m/w/d) ID:274228 - Hybrid / Remote Work
DIS AG - Office & Management -
Job Summary
This role is for a dynamic IT Systems Technician to ensure the smooth operation of technical systems for clients within an IT service provider in the Ortenaukreis region. The successful candidate will primarily manage incoming support tickets, providing remote diagnostics and repairs for client IT infrastructures (PCs/servers) using tools like TeamViewer. Approximately twice a week, on-site support will be required within a 50 km radius. Key responsibilities include continuous professional development through training and manufacturer certifications, meticulous documentation of all processes, and presenting innovative solutions to complex IT challenges. This position offers an opportunity for long-term employment, flexible work arrangements including hybrid/remote options, and a focus on continuous learning and customer satisfaction.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker)
Experience
- Professional experience in ticket processing, remote maintenance, and on-site IT support
- Experience with Windows Server and domain structures
Languages
Additional
- Willingness to travel for on-site support approximately twice a week within a 50 km radius from the nearest location.
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