IT Support Technician | IT-Techniker (m/w/d) in Köln gesucht – Support mit Perspektive

Job Summary

This role seeks an experienced IT Support Technician to join an established IT service provider, working on-site in Cologne-Porz within a stable, scientifically-oriented environment. The primary responsibility involves managing a diverse, heterogeneous IT infrastructure and providing comprehensive, solution-oriented support to end-users for technical issues. Day-to-day tasks include the installation, configuration, and maintenance of various hardware and software components, systematic documentation of client requests and solutions in a ticketing system, and occasional Linux client installations (Ubuntu/Red Hat). Successful candidates must have completed IT vocational training or a comparable qualification, possess experience in a Service Desk setting, and demonstrate strong knowledge of Microsoft clients. The position offers an unlimited contract, a collaborative working environment, and long-term professional development opportunities.