2nd Level Support Specialist | COMBASE AG: 2nd Level Support Spezialist:In (m/w/d)
COMBASE AG
Job Summary
Join COMBASE AG, a leading provider of cloud-based Point-of-Sale solutions, as a 2nd Level Support Specialist in Dresden. This role involves tackling complex technical challenges by identifying and resolving issues, primarily supporting the 1st Level team and occasionally engaging directly with customer IT staff. Day-to-day tasks include remote configuration and maintenance of IT system environments, ensuring they are up-to-date, and managing support tickets efficiently. The ideal candidate possesses a background in IT system integration, solid professional experience, and strong knowledge in administering GNU/Linux and Windows systems, coupled with database experience (MySQL, PostgreSQL). This position offers agile work, modern technologies, flexible hours, and opportunities for continuous professional development within a highly motivated team environment.
Required Skills
Education
Vocational qualification as an IT Specialist for System Integration or comparable qualification
Experience
- Solid professional experience combined with relevant technical qualification
- Experience in complex technical troubleshooting and resolution
Languages
Additional
- Driver's license Class B (for occasional on-site customer appointments)
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